If you have a complaint regarding your child care provider, and you do not know who to contact, please call CCIS. We will direct you to the proper agency to handle your concern. Depending upon the nature of the complaint, we may refer you to speak with a few different agencies. If this is an abusive situation, please contact DHS Child Welfare. If you are unsure whom to contact, please call CCIS for help. To view our complaint policy click the link below:

CCIS Provider Complaint Policy

If this is an emergency, please call the police or utilize 911.

Child Welfare Office Abuse Reporting Lines:

Marion County 503-378-6704

Polk County 503-378-6704

Yamhill County 503-472-4634

Child Care Division Reporting

If the nature of the problem relates to licensing violations, please contact CCD at 1-800-556-6616.